Setting Up Registration Types

Understanding Registration Types

Registration types allow you to:

• Set different price points
• Control registration timing
• Limit participant numbers
• Offer special categories
• Manage multiple races

Basic Configuration

Creating a Registration Type

1. Go to "REGISTRATION TYPES" in your event dashboard
2. Click "ADD NEW REGISTRATION TYPE"
3. Fill in basic information:
   • Name (e.g., "5K Early Bird")
   • Associated race
   • Price
   • Start/end dates
   • Participant limit

Common Registration Types

Standard Types

1. Early Bird

   • Lowest price point
   • Limited time availability
   • Optional participant cap

2. Regular Registration

   • Standard pricing
   • Main registration period
   • Typically longest duration

3. Late Registration

   • Higher price point
   • Closer to event date
   • May have limited services

4. Race Day

   • Highest price point
   • Limited availability
   • Special processing requirements

Price Management

Setting Up Pricing

1. Configure base price
2. Choose fee handling:
   • Participant pays fees
   • Event absorbs fees
   • Split fee arrangement

Price Increases

Set up automatic price increases:

1. Go to "PRICE INCREASES"
2. Click "ADD PRICE INCREASE"
3. Configure:
   • Increase amount
   • Effective date/time
   • Affected registration types

Special Categories

Group/Team Discounts

1. Enable team registration
2. Set team size requirements
3. Configure discount:
   • Percentage off
   • Flat rate reduction
   • Minimum team size

VIP Registration

Set up VIP options with:

• Premium pricing
• Extra benefits
• Limited availability
• Special access

Registration Limits

Setting Caps

1. Overall event capacity
2. Per race limits
3. Per registration type limits
4. Team registration caps

Waitlist Configuration

1. Enable waitlist feature
2. Set waitlist parameters:
   • Maximum waitlist size
   • Auto-promotion rules
   • Notification settings

Advanced Features

Promo Codes

1. Go to "PROMO CODES"
2. Create new code:
   • Code text
   • Discount amount
   • Usage limits
   • Valid date range

Conditional Pricing

Set up price rules based on:

• Age groups
• Club membership
• Military status
• Student status
• Geographic location

Best Practices

• Start with early bird pricing
• Plan price increases strategically
• Monitor registration patterns
• Adjust limits as needed
• Test all registration paths

Common Issues

Troubleshooting

1. Price Increase Problems

   • Verify timezone settings
   • Check effective dates
   • Confirm price points

2. Registration Type Conflicts

   • Check overlapping dates
   • Verify category restrictions
   • Review participant limits

Next Steps

After setting up registration types:

1. Configure custom questions
2. Set up waivers
3. Test the registration process