Custom Questions

Overview

Custom questions allow you to:

  • Gather additional participant information
  • Create conditional pricing rules
  • Manage merchandise orders
  • Collect special requirements
  • Track participant preferences

Question Types

Basic Types

Available question formats:

  • Text input
  • Multiple choice
  • Checkboxes
  • Dropdown menus
  • Number fields
  • Date picker

Advanced Types

Specialized question types:

  • File upload
  • Waiver acceptance
  • Size selection
  • Rankings
  • Matrix questions

Creating Questions

Basic Setup

  1. Go to "CUSTOM QUESTIONS"
  2. Click "ADD NEW QUESTION"
  3. Configure:
    • Question text
    • Answer type
    • Required/Optional
    • Display order
    • Help text

Question Options

Set additional parameters:

  • Default values
  • Validation rules
  • Character limits
  • Number ranges
  • Format requirements

Conditional Logic

Question Rules

Create dependencies:

  • Show/hide based on answers
  • Required based on conditions
  • Price adjustments
  • Registration type rules
  • Age-based display

Price Rules

Configure pricing logic:

  • Add-on costs
  • Discounts
  • Package pricing
  • Group rates
  • Special offers

Organization

Question Groups

Organize questions into:

  • Personal information
  • Medical details
  • Merchandise
  • Special requests
  • Team information

Display Order

Manage question flow:

  • Logical grouping
  • Priority order
  • Conditional display
  • Page breaks
  • Section headers

Data Management

Response Tracking

Monitor and manage:

  • Response rates
  • Answer distribution
  • Missing data
  • Invalid responses
  • Data exports

Data Export

Export options for:

  • Registration reports
  • Merchandise orders
  • Special requests
  • Medical information
  • Team assignments

Best Practices

Question Design

Follow guidelines for:

  • Clear wording
  • Appropriate length
  • Logical flow
  • Mobile friendliness
  • User experience

Data Collection

Best practices for:

  • Required fields
  • Optional information
  • Sensitive data
  • Privacy compliance
  • Data security

Testing

Question Testing

Verify:

  • Display formatting
  • Conditional logic
  • Price calculations
  • Required fields
  • Error messages

Response Testing

Test data collection:

  • Answer storage
  • Export formats
  • Report accuracy
  • Data integrity
  • System performance

Troubleshooting

Common Issues

  1. Display Problems

    • Check formatting
    • Verify conditions
    • Test mobile view
    • Review translations
    • Check browser compatibility

  2. Data Issues

    • Verify storage
    • Check exports
    • Test calculations
    • Review validations
    • Monitor performance

Support Resources

Technical Support

Available help:

  • Email support
  • Phone assistance
  • Live chat
  • Documentation
  • FAQ section

Documentation

Access guides for:

  • Question setup
  • Best practices
  • Troubleshooting
  • Data management
  • System updates