Mobile App
Mobile App Features
Core Features
Event Information
The app provides participants with:
- Event schedule
- Course maps
- Packet pickup details
- Race day instructions
- Weather updates
- Parking information
Results
Real-time access to:
- Finish times
- Split times
- Division rankings
- Overall standings
- Team results
- Awards qualification
Participant Experience
Race Day Features
Live Tracking
- Real-time participant location
- Split time updates
- Estimated finish times
- Course progress
- Pace calculations
Results Access
- Instant finish times
- Division placement
- Age group standings
- Team rankings
- Awards status
Social Integration
Participants can:
- Share results automatically
- Post photos
- Tag team members
- Connect with other runners
- Follow event updates
Spectator Features
Participant Tracking
Spectators can:
- Track multiple participants
- Receive progress alerts
- View estimated arrival times
- See split times
- Get finish notifications
Course Navigation
- Interactive course maps
- Spectator viewing points
- Aid station locations
- Parking areas
- Shuttle information
Photo Features
Race Photos
- Live photo uploads
- Automatic participant tagging
- Social sharing options
- High-resolution downloads
- Purchase options
Photo Management
Users can:
- View their race photos
- Share to social media
- Purchase digital downloads
- Order prints
- Create photo albums
Team Features
Team Management
- Team roster view
- Team results
- Member tracking
- Team communications
- Performance stats
Team Social
- Team chat
- Photo sharing
- Result sharing
- Team updates
- Member notifications
Event Communication
Push Notifications
Receive alerts for:
- Race updates
- Weather changes
- Emergency information
- Course modifications
- Schedule changes
In-App Messages
Access to:
- Important announcements
- Course conditions
- Aid station status
- Medical information
- Lost and found
Technical Features
Offline Mode
- Cached course maps
- Stored participant data
- Local results storage
- Sync when online
- Reduced data usage
Performance
- Battery optimization
- Data compression
- Background tracking
- Auto-sync
- Cache management
Best Practices
For Participants
- Enable notifications
- Allow location services
- Connect social accounts
- Update app regularly
- Save important information
For Event Directors
- Test all features
- Update content regularly
- Monitor user feedback
- Respond to issues
- Keep information current
Common Issues
Troubleshooting
Tracking Issues
- Check GPS settings
- Verify network connection
- Confirm battery settings
- Update app version
Results Problems
- Verify participant info
- Check timing points
- Confirm data sync
- Clear app cache
Getting Help
Support Options
- In-app help
- Email support
- Phone support
- Online documentation
- FAQ section
Contact support at:
- Email: support@itsyourrace.com
- Phone: 1-800-xxx-xxxx
- Web: help.itsyourrace.com