Registration Setup
Set Up Registration Options
Overview
Registration options determine how participants can sign up for your event. This includes:
- Registration types and pricing
- Custom questions
- Team registration settings
- Add-on items
- Waivers
Basic Registration Setup
- Go to "REGISTRATION SETTINGS"
- Configure basic options:
- Registration open date
- Registration close date
- Maximum participants
- Waitlist settings
- Registration confirmation message
Registration Types
Creating Price Points
- Navigate to "REGISTRATION TYPES"
- For each race, create:
- Early bird registration
- Regular registration
- Late registration
- Race day registration (if applicable)
Price Settings
For each registration type, set:
- Base price
- Processing fee handling
- Start/end dates
- Participant limits
- Visibility settings
Custom Questions
Adding Questions
- Go to "CUSTOM QUESTIONS"
- Click "ADD NEW QUESTION"
- Configure:
- Question text
- Answer type (text, multiple choice, etc.)
- Required/optional
- Conditional pricing
- Visibility rules
Question Types Available
- Text input
- Multiple choice
- Dropdown
- Checkbox
- Date picker
- File upload
- Waiver acceptance
Team Registration
Enable Team Registration
- Go to "TEAM SETTINGS"
- Configure:
- Team size limits
- Team categories
- Team pricing
- Captain responsibilities
Team Options
- Individual payment
- Team payment
- Mixed gender teams
- Corporate teams
- Age group teams
Add-On Items
Creating Add-Ons
- Navigate to "ADD-ON ITEMS"
- Click "ADD NEW ITEM"
- Configure:
- Item name
- Price
- Quantity available
- Description
- Image (optional)
Add-On Types
- Merchandise
- Meal tickets
- Parking passes
- VIP upgrades
- Training programs
Waivers
Setting Up Waivers
- Go to "WAIVER SETTINGS"
- Choose options:
- Use standard waiver
- Upload custom waiver
- Multiple waivers for different races
Waiver Requirements
- Electronic signature
- Age verification
- Guardian consent for minors
- Additional agreements
Best Practices
- Test registration flow before going live
- Review all pricing tiers
- Verify custom question logic
- Test team registration process
- Check waiver display on all devices
Common Issues
Registration Problems
- Incorrect price calculations
- Missing required fields
- Team registration confusion
- Add-on item availability
Solutions
- Double-check all pricing rules
- Review required field settings
- Clear team registration instructions
- Monitor add-on inventory
Next Steps
After setting up registration options: